Method and apparatus for summarizing previous threads in a communication-center chat session
A Standard patent application filed on 07 March 2001 credited to Shtivelman, Yuri

Details

Application number :
2001253842  
Application type :
Standard  
Application status :
LAPSED  
Under opposition :
No  
Proceeding type :
 
Invention title :
Method and apparatus for summarizing previous threads in a communication-center chat session  
Inventor :
Shtivelman, Yuri  
Agent name :
 
Address for service :
 
Filing date :
07 March 2001  
Associated companies :
 
Applicant name :
Genesys Telecommunication Laboratories, Inc.  
Applicant address :
 
Old name :
 
Original Source :
Go  

Same Inventor