Methods for integrating user models to interface design and for identifying and categorizing customer's goals and behaviors within a customer service center environment
A Standard patent application filed on 26 May 2000 credited to Bushey, Robert R. ; Martin, John M. ; Mauney, Jennifer M. ; Deelman, Thomas

Details

Application number :

52912  

Application type :

Standard  

Application status :

LAPSED  

Under opposition :

No  

Proceeding type :

 

Invention title :

Methods for integrating user models to interface design and for identifying and categorizing customer's goals and behaviors within a customer service center environment  

Inventor :

Bushey, Robert R. ; Martin, John M. ; Mauney, Jennifer M. ; Deelman, Thomas  

Agent name :

 

Address for service :

 

Filing date :

26 May 2000  

Associated companies :

 

Applicant name :

Sbc Technology Resources, Inc.  

Applicant address :

 

Old name :

 

Original Source :

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