Instant message presence protocol for facilitating communication center activity
A Standard patent application filed on 02 September 2003 credited to Philonenko, Laurent ; Petrovykh, Yevgeniy ; Bondarenko, Oleg

Details

Application number :

2003268362  

Application type :

Standard  

Application status :

LAPSED  

Under opposition :

No  

Proceeding type :

 

Invention title :

Instant message presence protocol for facilitating communication center activity  

Inventor :

Philonenko, Laurent ; Petrovykh, Yevgeniy ; Bondarenko, Oleg  

Agent name :

 

Address for service :

 

Filing date :

02 September 2003  

Associated companies :

 

Applicant name :

GENESYS TELECOMMUNICATIONS LABORATORIES, INC.  

Applicant address :

2001 Junipero Serra Blvd., Daly City, CA 94104  

Old name :

 

Original Source :

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